Communication Is Key

Blog

Communication Is Key:

How Zach & Dave Built Simply Roofing Into a Local Favorite

When homeowners search for “roof repair near me,” “roof replacement,” “roof inspection,” or “roofing companies near me,” they’re usually looking for more than just shingles and nails—they want trust, transparency, and a team they can rely on. That’s exactly why Zach and Dave founded Simply Roofing in Pawleys Island, SC: they believed great roofing services start with great communication.

Why Communication Matters in Roofing

Roofing is one of the biggest investments you’ll make for your home. Whether you need a simple roof leak repair or a full roof replacement, you deserve to understand:

  • What’s wrong with your roof
  • How it will be fixed
  • How much it will cost
  • How long it will take

Without clear communication, a roofing project can quickly turn into a stressful guessing game. Zach and Dave knew they could change that by making communication the foundation of their business.


How Zach & Dave Go Above and Beyond

From the first phone call to the final clean-up, Zach and Dave keep customers informed at every step. Here’s how they make it happen:

1. Fast, Friendly Responses

If you search “roof repair near me” and call Simply Roofing, you won’t wait days for a reply. Zach or Dave personally answers or returns calls quickly—often the same day—because they know time matters when your roof is at risk.

2. Clear, Honest Estimates

No confusing jargon or vague numbers. They provide a detailed breakdown of labor, materials, and timelines, whether it’s for metal roofing, asphalt shingles, or specialty work. You’ll know exactly what to expect before any work begins.

3. Real-Time Project Updates

During your roof installation or repair, they send progress updates and photos so you can see what’s happening—even if you’re not home. If unexpected issues arise, you hear about them immediately, along with solutions.

4. Post-Project Follow-Up

Once the job is complete, they don’t just disappear. Zach and Dave follow up to make sure you’re 100% satisfied, explain your roof’s warranty, and offer roof maintenance tips to extend its lifespan.


Examples of Communication in Action

  • After a Storm: One Pawleys Island homeowner called after a hurricane damaged her shingles. Within hours, Dave inspected the roof, explained the damage in plain language, and provided a same-day estimate for the roof repair—no pressure, just facts.
  • During a Full Roof Replacement: Zach worked with a customer installing metal roofing. He sent daily updates, answered late-night texts about color choices, and even met with the HOA to smooth the approval process.

The Simply Roofing Difference

While many roofing contractors near me focus on speed alone, Zach and Dave believe speed plus communication equals a stress-free roofing experience. That’s why their customers often leave 5-star reviews mentioning how informed and comfortable they felt from start to finish.

If you’re looking for a roofing company in Pawleys Island, Myrtle Beach or surrounding areas that treats you like a neighbor, not just another project, Simply Roofing is your team. Zach and Dave have built their business on one simple truth: when you communicate clearly, you build more than roofs—you build trust. 

Service Inquiry
Scroll to Top